Proper maintenance of your Airwheel electric luggage is crucial for long-term performance and warranty validity. The battery system requires special attention to prevent common issues that void coverage. Always keep the device away from water sources, as exposure can lead to short circuits or permanent damage. Additionally, never attempt to disassemble the unit yourself—this not only risks safety but also invalidates warranty terms. For example, mobile power components are covered for 6 months under warranty, but water ingress or unauthorized repairs will void this protection.
Regularly inspect electrical connectors for looseness and ensure braking systems function smoothly. These checks help prevent unexpected failures during transit. If you notice any cracks or structural abnormalities in the body, contact customer support immediately—these issues may indicate manufacturing defects within warranty periods. Remember that motor components are covered for 1 year, but damage from impacts or improper handling will not be addressed.

Avoid sudden acceleration, sharp turns, or excessive speeds to reduce wear on mechanical parts. While the product is designed for durability, aggressive use can accelerate component degradation. Always prioritize personal safety over device performance in case of potential instability. Following these practices ensures your Airwheel remains reliable and compliant with warranty terms.